At Globbing Shop, we understand that there may be situations where you or your customers need to return a product. We aim to make the returns process as straightforward as possible. Please review the following guidelines for returns:
Shipping Cost Responsibility: If you or your customer decide to return a product, please note that the shipping cost for the return is the responsibility of the buyer. This includes both the cost of shipping the item back to us and any associated fees.
Initiating a Return: To initiate a return, please follow these steps:
Contact Our Customer Support: Reach out to our dedicated customer support team to inform them of your intention to return a product. You can contact our support team through our website or other provided channels.
Create a Return Ticket: Our support team will guide you through the return process and create a return ticket for your convenience. This ticket will help us track and process your return efficiently.
Return Deadline: To be eligible for a return, products must be returned within 30 days from the date of receiving them. Please ensure that you adhere to this deadline to facilitate the return process.
Considerations: We want to emphasize that returning products internationally can be challenging due to potential high shipping costs, extended transit times, and the risk of loss or damage during return shipping. As such, we recommend carefully assessing the feasibility of returning a product before proceeding. If you have any questions or concerns regarding the return process, please don't hesitate to reach out to our customer support team for guidance and assistance.
At Globbing Shop, we value our customers' satisfaction and are committed to providing support throughout the returns process. Your understanding and cooperation in adhering to these guidelines are greatly appreciated.