User Agreement for Globbing Shop

Effective Date: 30.01.2024

Please read this User Agreement ("Agreement") carefully before using the services provided by Globbing Shop ("Globbing Shop," "we," "us," or "our"). By using our website and services, you agree to comply with and be bound by the terms and conditions of this Agreement.

1. Overview

Globbing Shop is an online platform that provides dropshipping services and facilitates the purchase and shipment of products to customers worldwide. This Agreement governs your use of our website, services, and interactions with our platform.

2. Account Registration

To use our services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and ensuring its accuracy. We may suspend or terminate your account if we suspect any unauthorized use or false information.

3. Orders and Payments

• Order Placement: When placing orders through Globbing Shop, you agree to adhere to our order processing and payment procedures.
• Payment: Payment for products and associated fees must be made as specified during the checkout process.
• Orders Cancellation: You may cancel orders before they are processed by our warehouses. Certain orders, such as POD, preorder inventory, and video/photo orders, may not be cancellable post-payment.

4. Shipping and Delivery

• Shipping Methods: We offer various shipping methods, each with specific terms and limitations. It is your responsibility to choose the most suitable shipping method for your needs.
• Delivery Issues: In case of delivery issues, please refer to our policies on Orders Delayed, Orders Not Received, and Products Damaged for guidance.

5. Returns and Disputes

• Returns: Products can be returned to Globbing Shop's China warehouses; however, shipping costs for returns are the buyer's responsibility. Please contact our support team to initiate a return and create a return ticket.
• Disputes: We aim to provide fair and efficient dispute resolution. Some disputes may not be eligible, as outlined in our Unacceptable Disputes policy.

6. Products and Quality

• Products Damaged: We offer refunds or replacements for damaged products. Please refer to our policy for specific details.
• Incorrect or Missing Products: Disputes related to incorrect or missing products are addressed based on the circumstances. Please refer to our policy for specific details.

7. Important Interpretation

Please review our Important Interpretation section, which outlines specific conditions related to disputes, force majeure events, shipping method limitations, and remote address surcharges.

8. User Conduct

You agree not to engage in any unlawful, abusive, or unauthorized activity on our website and to comply with all applicable laws and regulations.

9. Modifications to Terms

Globbing Shop reserves the right to modify this Agreement at any time. Any changes will be posted on our website, and it is your responsibility to review and accept the updated terms.

10. Termination

Globbing Shop may terminate your access to our services for any reason, including violation of this Agreement.

11. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Chinese jurisdiction.

12. Contact Us

If you have any questions or concerns about this Agreement, please contact us at info@globbing.shop.

By using Globbing Shop's services, you acknowledge that you have read, understood, and agreed to the terms and conditions of this User Agreement.